Tuesday, February 24, 2009
Behavioral Interviewing - Become a STAR
Behavioral interviewing is a method of interviewing where the interviewer asks a question where you are supposed to provide a successful example of how you did something above and beyond what was asked for, showed that you had an excellent skill, tactfully solved a problem, etc. It is not new by any means, but it is becoming increasingly popular, as studies show that the most proven method of predicting future performance is by focusing on past performance and behaviors.
COMMON BEHAVIORAL INTERVIEWING QUESTIONS:
“Can you tell me about a time when you dealt with multiple priorities and how you handled them?”
“What have you done in your past position that was above and beyond expectations?”
“Describe a time when you successfully dealt with an extremely difficult coworker (or customer/boss/vendor)”
TARGET DESIRED QUALITIES
Make a list of the top 10 or so most commonly desirable qualities in your line of work. Not sure of what those are? Start looking for keywords in ads for positions you’re interested in (especially the ones you’re interviewing for!) and key in on commonly-used terms that are stressed as being important qualifications for your line of work. Look for words like fast-paced, multi-tasking, problem-solver, independent, proactive, organized, detail-oriented, team player, self-motivated, etc.
COME UP WITH STORIES
Take your list of qualities and keywords and come up with stories that show your excellence within these areas. Think of times that you have made a difference within your company, volunteering pursuits, or accomplished something else great. Look over your resume and job descriptions for ideas that related to your responsibilities and achievements.
STAR APPROACH
Make sure when you tell your story or example you are explaining out each portion that the employer needs to hear – Situation or Task, Action, and Resolution. They need to understand what was going on, why it was a problem, what did you to solve it, and what the outcome was. Keep the STAR acronym in your mind to quickly get to the point and stay on track with your story, as you don’t want to ramble on and on.
USE YOUR ANSWERS!
Don’t wait until you’re asked behavioral interviewing questions to begin utilizing these fantastic accomplishment-rich answers either. They make great answers if you can find a way tie them into regular questions, because you’re not only telling the employer that you have a certain desirable attribute or skill, you’re giving them a visual of you actually using it.
Happy interviewing!
Wednesday, February 4, 2009
What You Should Know About Job Seeking & Your Taxes
THE BASICS
Most things related to your job search can be written off, including the costs of printing and distributing your resume, as well as resume-writing services. Don’t forget to include anything that you utilize as a part of your employment search. Felder explains, “…if a personal computer is used at home for the job search, the portion of your internet cost associated with looking for a job can also be deducted. The same goes for phone use.” While uniforms or special shoes needed as a requirement for a job may be tax deductible, Felder warns that interview attire, dry cleaning, or general work clothes (even if there is a dress code) is NOT.
MILEAGE/TRAVEL
Whether you’re looking for work in your own neighborhood, or in another state, don’t forget the opportunity to write off travel and mileage expenses, which can include plane tickets, rental cars, and hotels. All mileage going to and from interviews, career counseling sessions, and job-seeker resource centers is eligible for tax write-off at the rate of 24 cents per mile for 2009.
For the many out there who are taking on contract work and part-time jobs to keep themselves working until they find the right position, Felder offers this gem: “…if a person has a temporary or part-time job, the miles are tax deductible up to a year. Regular or permanent job miles cannot be deducted since it is considered commuter miles.”
RELOCATION
If you can make it work, relocating to an area where more jobs are available within your expertise isn’t a bad idea. Even though in the current economy many companies are cutting back on their relocation packages, you can still write off any uncovered expenses on your taxes. Felder suggests, “In addition to the mileage deduction, an employee can also deduct temporary housing and storage costs. The deduction is reported on Form 3903 and flows to Form 1040. Some expenses could be deducted on either Form 3903 or Form 2106 which flows to the Schedule A. For example, food is not deductible on Form 3903 but can be deducted on Form 2106. However, you can only deduct the expense once.”
GETTING HELP
Going through a job search in a tough economy is difficult and draining, so get the help you need and write it off! "Career Counseling would fall under the search for new employment and would be eligible as a tax write-off." says Felder. Career Counselors can assist with a variety of job search related tasks such as career assessment, resume writing, personalized job search assistance, and more. Many free resources for career assistance can be found by logging on to http://www.servicelocator.org/ or you can locate a professional Career Counselor for specialized services through the National Career Development Association at http://www.ncda.org/ under “Consumer Info”. Also, don’t forget the valuable resources of your local libraries.
Mental health is also important to your overall well-being as well as your job search, and shouldn't be overlooked. If you feel the need to get some psychological counseling to stay balanced, this can be written off as a medical deduction for anything not covered by your medical insurance (if you’re lucky enough to have it!). You need to take care of yourself during stressful times to ensure that when you do get that big interview you can perform at your best!
KEEPING RECORDS
Maintaining and storing records is of the utmost importance. Felder says that it’s very important to record the beginning and ending mileage on your vehicle every year. “The easiest way to determine miles on the car’s speedometer is to get the earliest car repair or oil change bill in the year and the latest car repair or oil change bill of the year. The bills will always have your actual miles and help to determine miles for the total year.”
You also may need to substantiate your expenses so Felder suggests keeping strict tabs on these. “Make sure appointments for job interviews are written down in an appointment book, Outlook or a PDA. You can then google or mapquest the miles and write them down in your appointment book or prepare a spreadsheet to keep up with your expenses.” Records should be kept for up to 10 years. Although a taxpayer has 3 years to amend a tax return, the IRS is allowed to go back 10 years to audit a taxpayer.
Sonja Felder can be contacted via http://www.savutaxconsulting.com/ for tax consulting purposes.
Wednesday, January 28, 2009
Going Green Collar - Alternative Energy Careers in California
Emerging careers include solar installers, project managers, engineers, technicians, energy auditors, as well as a variety of administrative and sales positions within these sectors. So how do we plan for any kind of career move? We become educated, trained, and begin making contacts. Below are some local resources to begin making contacts that provide opportunities for professional development in the alternative energy and emerging technologies sectors.
EcoTuesdays - http://www.ecotuesday.com
Hosts informative and networking events on the 4th Tuesday of every month in both Silicon Valley and San Francisco
SD Forum - http://www.sdforum.org
Has many event focusing on emerging technologies, including those in the green
American Solar Energy Society (ASES) - http://www.ases.org/
Extensive resources on the solar industry, including job board for research
Northern California Solar Energy Association - www.norcalsolar.org
ASES’s local chapter, based out of Berkeley
WorkIt! Networking Event Calendar - http://www.workit.com/events/cityevents.cfm
A very comprehensive calendar of networking events and resources
CA Green Jobs Guidebook - http://www.edf.org/article.cfm?contentid=8466
Includes many profiles of green collar careers, job training and apprenticeship programs (include FREE opportunities), and more from California’s Environmental Defense Fund
Before making a move, as with any other job search, make sure you research any potential employers carefully. You’ll want to know how long they’ve been in business, what contracts and projects they’ve been successful with in the past, and much, much more.
I would love to see people add to this list or offer further advice on “going green collar” – please comment!
Tuesday, January 20, 2009
Some “Recession Proof” Industries
1.) EDUCATION
Even when things are tough, people don’t stop breeding, and their children need to be educated. Same goes for adults who have a hard time finding work. Many people go back to school for further education to sharpen their skills and gain a competitive edge in such a highly aggressive job market. During poor economies many “stay-at-home” folks also return to the workforce because of financial reasons, leaving their kids needing care. There are many businesses within the education industry from daycares to colleges. There are multitudes of positions available ranging from bus drivers to administration to teaching to maintenance, and even self-employed tutors or nannies. Another bonus? In many institutions you and your family may be eligible for free or reduced tuition.
2.) UTILITIES & ENERGY
While people are cutting down their costs in many areas of their lives, we all still use gas, electricity, water, trash, and the likes. These aren’t going anywhere. Additionally, with shrinking entertainment budgets households are more likely to stay home and watch movies on cable and internet services. Keep an eye on renewable and other more cutting-edge forms of energy as well. Roles in customer service, management, administrative, training, skilled technical work, and more can be found.
3.) GOVERNMENT
While many governments have hiring freezes on currently, a variety of positions can still be found, more often in the state and federal arenas. Lets face it – when the government runs out of money they know where to get it – US! Not to mention the great benefits packages.
4.) HEALTH CARE/PSYCHOLOGY
With the largest population group in the U.S. aging, and everyone under stress, healthcare and related careers are still there for the taking. It’s not only physicians who are keeping solid work – nurses, assistants, technicians, medical records techs, administrative staff, counselors, and homecare candidates are in demand.
5.) SECURITY/PUBLIC SAFETY/MILITARY
In desperate times, people make desperate moves, which is why positions in the safety field stay solid. Positions within security, loss prevention, police, armored car drivers, alarm installers, and the military won’t be going anywhere. There are also related administrative roles.
6.) SKILLED TRADES
Pipes will burst, cars need oil changes, and hair grows regardless of the economy. Vehicle technicians, beauty professionals, and other skilled trades can provide ongoing income if chosen carefully. Not only can you use these skills in your day job, but they’re also very useful in making money for yourself on the side, when additional earnings can be necessary.
7.) SALES
Who’s the last person you’re likely to lay off? The one bringing in the money, especially if it’s a lot of money. If you’re the kind of person that can sell ice to an Eskimo, or can find an opportunity that involves selling products that people use regardless of finances, you’re likely to score a good gig with some companies desperate for the sales.
8.) DEBT & LENDING
We live in a world where we borrow more than we can afford and pay for too many things on credit, making loans and debt collection a solid field. Collections reps, loan processors, financial counselors, and debt managers can find salvage in other’s misfortunes.
9.) ACCOUNTING
When profits are low companies seek to manage their finances carefully, and constantly seek new opportunity for savings and tax write-offs. This financial scrutiny can benefit those in the accounting and bookkeeping fields who do the checks and balances.
10.) PETS
Our little lovable creatures still eat and get sick regardless of how pinched our budgets are. Veterinarians, pet stores, and related products/companies will still make it through.
While working in any of these industries doesn’t assure you job security, just as finding an opening doesn’t assure you’ll get to the top of the thick application pile, it’s a good start on what to keep your eyes open for while planning for the future. But I will pick up on the topics of how to keep your job and how to get your application to come to the top of that pile on another day. Talk to you soon!
Friday, December 12, 2008
Moving Cross-Country and Finding Employment
However my cockiness aside, I did come across many obstacles during my latest job search that I wasn’t accustomed to dealing with, including being discriminated against as an ‘outsider’. California it seems, obviously being quite the destination because of its beautiful weather, gets a lot of short-term transfers who say they will be here for years and end up leaving after much investment in training occurs. It must happen enough that they now try to avoid us ‘outsiders’ as much as possible. All in all, it’s not THAT much different than any other job search you’re going to go through, but here are some special tips to add to your repertoire that assisted me in nailing down my current position within a couple weeks of our arrival in sunny California:
1.) Get an address at your destination and use it.
A month or two in advance get an address at your destination city to use on your resume, cover letter, and all communications. Make sure all of your profiles on job sites and job boards are updated with this address as well. It doesn’t matter if it is a friend’s residence, or if you just use the city and not a street address. It makes you look ready to work and local, and makes it easier for the right employers to find you.
2.) Update or edit your resume on job sites every few days.
This is an insider trick known mostly only by recruiters. When recruiters search for resumes on the ‘back-ends’ of Careerbuilder.com or Monster.com or similar sites, the resumes that come to the top of the search results are the most recently updated. This is the reason that after a week of having your resume online you stop receiving calls. Keep it at the top instead with this trick.
3.) Visit 2 weeks early.
If you are close enough (and airline prices aren’t skyrocketing like they currently are), schedule a few days at your destination location to interview in advance. One of my best opportunities to land a position as a Director of a Career Services at a local school went down the drain because of the immediate need they had to fill it. If you can get in front of them beforehand and prove to them that you’re worth waiting for, they might just wait for you!
4.) Don’t be afraid of recruiters.
There are recruiting companies/staffing agencies/executive search firms for practically every position, level, and industry you could think of. Find the ones in your destination area that would be good choices for you and register on their websites. A week before you plan to move to your new area give them a call to schedule an in-person meeting, explaining to them that you registered on their website and asking if there is anything else you can do before the meeting to make the process go faster. Working with agencies can help you get to work fast, even if it’s only temporary, so that you don’t feel you have to take the first permanent offer that comes your way and get yourself into a career rut.
5.) Network, network, network!
Never has networking been more important than when you’re going to a new area, and our wonderful friend the internet makes it super easy. Join a professional association and email members who will be in your area, chat on message boards, reach out to friends and family to see if they know anyone from that area, basically do whatever you can to meet your peers in the area you are moving to. The Job Center Manager position I have now I was referred to by a member of the North California Career Development Association who I happened to email! All it takes is speaking to one right person!
Searching for Work with a Background Issue
Whether it’s a misdemeanor that put you on probation, or a felony that landed you in a correctional facility, you’ve probably seen how much more difficult having a background issue has made your job search. Even with the Second Chance Act funding more assistance programs, and numerous insurance and tax credit programs for companies, the reality is that many employers won’t give a second chance to those with background issues. Nothing makes it harder for someone to turn their life around than not even being able to make a living.
So as I tell my clients with these problems: none of us can control how the rest of the world will be; let us focus on what YOU can do to overcome these challenges, which is to control your own actions and attitude. Here are some tips on moving forward with your job search:
1.) Know your record and know what you can do about it. Obtain a copy of your record from the courthouse(s) in which the infraction occurred and go over it thoroughly so you understand the terminology within it, what it states, and what it leaves out. Also find out if and when your record can be sealed, expunged, or legally minimized. This information should be available from the state court system as well.
There are usually free law services available that can assist you in finding out if you’re eligible for a change to your records, preparing your documentation for court, and possibly even help present your case to the court. This is extremely well worth the time investment. Try beginning with your local law school, and also try searching on the following website: http://www.abanet.org/legalservices/findlegalhelp/home.cfm
2.) Never lie, and only provide information that's specifically asked for. Never lie when asked about your record. Even if you do get the job, you could be fired later if they find out the truth. Being fired for lying could haunt you when it’s time to look for your next position and you have no good references to supply. Honesty really is the best policy.
However, in being honest make sure that you are not giving out information on your background that isn’t specifically asked for. One of the most commonly made mistakes is providing information regarding your background when it isn’t asked for. If you have a misdemeanor from 7 years ago and on an application it asks you if you have been convicted of a misdemeanor with the past 5 years, your answer is “NO”. Also, if you have a court case pending for a misdemeanor, then “NO” you have not been convicted. Be extremely careful and aware of the language that is used in these questions so that you do not give out information when you don’t need to.
If you must answer similar questions with a “YES” where they ask for more detail, write in “will discuss”. When asked, keep your explanation as brief as possible, showing remorse and understanding that what you did was wrong. Don’t try to justify your actions. Take responsibility quickly and put the focus on how you’re trying to overcome and improve your life now.
3.) Arm yourself with knowledge. Take time to pick up and read some books from the local library about the topic of returning to work after prison, or finding work with a less than squeaky background. The more tips and tricks you can learn, the better prepared you will be, and therefore more successful. Three of my top picks include:
How to Do Good After Prison: A Handbook for Successful Reentry (w/ Employment Information Handbook) by Michael B. Jackson and Ron Kenner
Job Hunting Tips for People With Not-So-Hot Backgrounds: 101 Smart Tips That Can Change Your Life by Ron Krannich
Job Interview Tips for People With Not-So-Hot Backgrounds: How to Put Red Flags Behind You! by Caryl Krannich
4.) Seek assistance. There are many professionals out there who work at government or community assistance programs who help people in your situation for a living. It’s their job to be very familiar with local resources that can help you. They can assist you to build your resume, practice your interviewing skills, provide you with computers and office equipment to use, connect you with employers who will hire you, and more. Reach out to them – that is what they are there for and you don't need to do this alone!
- Your parole or probation officer may be able to refer you to some services for assistance, ask!
- Servicelocator.com is a site where you can find your local free-to-the-public Career Center
- Ask your local ACLU affiliate for a referral to a program in your area that may be able to assist you in your situation. You can find your local branch at: http://www.aclu.org/affiliates/
- http://hirenetwork.org/resource.html Another great resource-finder for people with criminal records
5.) Know where to begin searching, and dedicate yourself to the job hunt. Although you can enlist professionals to help you, ultimately, it’s your job to find yourself a job. So get ready to full-time job search, which means spending eights hours a day doing job-search related activities. Where to start? Small companies, trade-related industries, warehouses, and sometimes temporary agencies do not do background checks. Look for their ads in newspapers and flyers, inexpensive job posting sites like Craigslist.org, by going door-to-door applying in-person, and calling up potential employers to see if they are hiring.
Don’t stop at those options – put your resume everywhere! There are some online job boards created specifically for ex-offenders, including http://www.fairemployers.com/. Make sure you use the common resume boards as well, such as http://www.monster.com/, http://www.careerbuilder.com/, and http://www.hotjobs.com/. Attend Job Fairs, network, ask your friends and family if they know anyone hiring – use every possible method you can to dig up job leads! The wider you cast your net, the more likely you’ll catch something!
6.) Get your first job and do it well; then worry about your career. The first job offer may not be what you want; but what you really want may not be attainable right now. The best way to build a solid resume is to take a position where you can stay for a year or so and put in your time to build experience and gain a quality professional reference. You may even get a promotion and find a career path in what you once thought was just an entry-level job. You have to start somewhere, and by proving that you’re a good worker at this position and building a strong work history you will be laying the building blocks for your future, when your conviction is further behind you.
7.) Get retrained and focus on your career. Once you’ve got your job, start thinking of what you would like to do in the future as a career, and begin to work towards it now. If you’re not sure of what you’d enjoy doing for a living, or unsure of whether you can hold the position with your specific background, see a free Career Counselor at your local Career Center. (Locate one at http://www.servicelocator.org/) You can also use the search box at the Bureau of Labor Statistics’ website (http://www.bls.gov/) to look up different jobs and learn all about them, including educational requirements and future job market outlook.
The local Career Center can also help you to find training programs and financial assistance for education needed for the career you are interested in. Furthering your training and education isn’t only necessary to get closer to the career you are interested in, but also to prove to future employers that you are truly dedicated to turning your life around and build up your resume.
Along with education comes experience. Find a volunteer or internship opportunity related to the field you’re interested in. If your new career interest has anything to do with your current job, ask your employer if you can take on more tasks related to the field. Once you start your education you can try to move into an entry-level position within your field of interest as well.
8.) Keep a positive attitude. In order to make the most of your second chance you have to keep a positive attitude. It’s not going to be easy, but it is of the utmost importance, and it will be worth it in the long-term. You have to be patient, strong, persistent, committed, and have faith. Even in the face of rejection, stay calm and positive. Thank the person for their time and tell them you hope to connect at a later date. Save business cards and follow-up from time to time to see if employers have a different position you may be suitable for. Every person you meet is a potential future contact, so don’t burn any bridges by losing your cool.
Half of what gets you hired (or doesn’t) is your attitude. Nothing turns off potential employers like someone who is negative, complaining, or blaming others. Think about it – do you like to work with people like that?
New Job Center, New Blog! Welcome!
Obviously, part of their new innovative programming was adding on the Free2Succeed Job Center program. I must say, it was my dream job to be able to help the general public by providing free services and I’ve definitely found that here! Since we began at the end of October this year I’ve advised over 60 clients, and our job seeker events have had up to 81 people attending them! I’ve met with a variety of community members, from high school students seeking help finding their first job or choosing a major, to currently employed scientists looking for ideas on how improve their networking skills to land their next project. Every day is a different day, and nothing is more rewarding than hearing patrons’ success stories and getting referrals because our services were helpful!
In today’s economy the need for career-related services seems dire. With layoffs and business closings around every corner, staggering unemployment rates, and lowering wages seemingly everywhere, it’s important that individuals at all career levels seek assistance to “up their game” in the world of work. If your pipes break, you call a plumber, right? Well, when your career needs a fix, you can get professional help too, and thanks to the library it’s FREE!
Right now we’ve already begun adding on workshops, special programs, monthly Employer Meet & Greet Nights (our mini job fairs), free one-on-one career advising sessions, and many new resources including books, DVDs, and databases. Coming in 2009, we’ll have a host of new programs including some networking groups! Feel free to let me know any programs or topics you’d like to see covered, or any other suggestions you may have for the Job Center. I can be reached at mlpittsley@livermore.lib.ca.us or by phone at (925) 373-5500 x5595.